Privacy Policy

1. Data Collection

Innoway Solutions collects personal data you provide during registration, use of our services, or when contacting us: name, email, phone, company name, and usage data.

2. Use of Data

Your data is used to:

• Deliver and improve our VIA ERP services
• Communicate with you about your account
• Send product updates (with your consent)
• Ensure platform security

3. Hosting & Security

Your data is hosted on secure servers in Tunisia. We use SSL/TLS encryption, multi-factor authentication, and perform daily encrypted backups.

4. Data Sharing

We do not sell or share your personal data with third parties, except as required by law or with your explicit consent.

5. Data Retention

Your data is retained for the duration of your subscription and for 30 days after cancellation. Billing data is retained in accordance with Tunisian legal obligations.

6. Your Rights

In accordance with Tunisian law and GDPR, you have the right to access, rectify, delete, and port your data. Contact us at info@innoway-solutions.com.

7. Cookies

We use essential cookies for platform operation and analytics cookies (with your consent) to improve our services.

8. Contact

For any questions regarding this policy, please contact: info@innoway-solutions.com